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Head of Employee Experience

  • Lead, coach and inspire
  • Full-time | 3 year contract available
  • Location: Based at Dandenong Campus


A key leadership and management role in the People, Culture and Safety (PCS) team that leads, manages and integrates core employee experiences across the employee lifecycle consistent with the values and aims of Chisholm’s People Plan, Operational Plans and Strategic Plan.

The role leads and manages, with a hands-on focus, key operational aspects of the employee experience with employee engagement and well-being as central considerations and with all practice and initiatives aligned with Chisholm’s People Plan.

Your key accountabilities will be to:

  • The ongoing development and implementation of workplace governance frameworks including policies, procedures and practices related to employee experiences
  • Manage the PCS Information Technology Project and Plan, to enhance PCS delivery of services through on-line systems
  • Ensure consistent implementation of Chisholm’s interpretation of Awards and Agreements across the workforce
  • Build workforce capability, ensure ongoing creative and engaging professional development
  • Ensure employee well-being at the centre of all practices and frameworks
  • Focus on continuous improvement and best practice


You will have relevant tertiary qualifications and demonstrated ongoing professional development.

Crucial to your success will be your proven track record in leadership and management as an HR generalist delivering core services to large and diverse workforces.

You will have strong interpersonal skills and the ability to work with a wide range of stakeholders in a highly collegiate manner. With an eye for detail, you will be organised and comfortable working across multiple projects concurrently. Resilience and strategic thinking will favourably position you for success in this role.

Experience in the Vocational Education sector is desirable.

Aboriginal and Torres Strait Islander people are encouraged to apply.


Chisholm is Victoria’s premier public vocational education and training provider, with campuses located across Melbourne and the south east.

Each year, we welcome some 35,000 students from over 43 culturally and linguistically diverse backgrounds. More than 1,400 passionate and dedicated Chisholm employees work together to deliver quality training and education in Melbourne’s south east manufacturing heartland and key residential growth corridor.

A Victorian Government-owned TAFE, we aim to lead the way in education and training to inspire success and transform lives.

Our purpose is to excel in education and training and be respected and valued for enhancing the social and economic futures of individuals, industry and communities.

Our drive for commercial success is underpinned by our core values of Opportunity, Integrity, Collaboration, and Achievement.

In the past 20 years, we have grown significantly to become a multi-sector institute, delivering a broad range of education and training programs and services in higher education, vocational education and training (VET) and school sectors across ten campuses in Victoria, online, in the workplace and overseas with partner educational and government organisations.

We offer more than 250 courses, from VCE/VCAL/VETiS, through to nationally accredited qualifications such as certificates, diplomas, advanced diplomas, degrees, graduate certificates, graduate diplomas and short courses.


At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise the recruiting manager whose contact details are listed in the advertisement. We will work with you to identify the best way to assist you.


Applications for this position close 5pm Friday 29 January 2021.
All applications should be forwarded via email to

Applications should include:
  • A covering letter
  • Curriculum vitae
  • Contact details of three (3) referees

Appointment to this position is subject to satisfactory completion of Safety Screening requirements including but not limited to:
  • Valid Employee Working With Children Check
  • National Police Check
  • International Police Check (if applicable)
  • Verification of unrestricted work rights in Australia, eg citizenship, passport or birth certificate
  • Certified copies of qualifications and transcripts


View the following documents by clicking on the below:

If you have any questions regarding the position or require further information, please contact Naida Osmancevic - People, Culture and Safety Coordinator on 0437 275 991.

Chisholm Institute reserves the right to withdraw an advertised position at any stage.